Privacy Policy

1. Information We Collect

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and confirming your reservations
• Providing and personalizing our services
• Processing payments and transactions
• Managing your loyalty program membership
• Sending reservation confirmations and updates
• Responding to your inquiries and requests
• Sending promotional communications and marketing materials (subject to your preferences)
• Improving our website, services, and overall guest experience
• Analyzing usage patterns and trends
• Complying with legal and regulatory requirements
• Preventing fraudulent activities and enhancing security
• Conducting internal research and development

3. Information Sharing and Disclosure

We may share your information with the following parties:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer service
• Business Partners: Strategic partners who offer joint promotions or provide services in connection with our casino hotel
• Affiliates: Our affiliated entities and properties within the Yozvara group
• Legal Authorities: Government authorities, law enforcement agencies, and regulatory bodies when required by law or to protect our rights and interests
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. Children's Privacy

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our central databases operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe.